At Mepod, your satisfaction is important to us. We do not offer refunds or returns once a purchase is made. However, we do provide a 7-day replacement window in case the product you receive is:

• Damaged during transit, or

• Dead on Arrival (DOA)

To be eligible for a replacement:

• You must report the issue within 7 days of delivery.

• Provide clear photo/video proof of the damage or issue.

• The product must be unused and returned in its original packaging.

We reserve the right to inspect the item before approving a replacement. If the damage is verified, a replacement unit will be sent to you at no additional cost.

Note: No replacement requests will be accepted after 7 days of product delivery.

For assistance, please contact us at: mepodusa@gmail.com